Legal

Privacy Policy

Last updated: January 24, 2026

1. General Information

At Trocador, accessible from trocadar.app, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains the types of information that are collected and recorded by Trocador and how we use it.

Data Controller: LUIS GABRIEL LUNA CERON

Contact Email: [email protected]

Website: trocadar.app

2. Information We Collect

2.1 Information you provide directly:

  • Full name
  • Email address
  • Phone number (optional)
  • Information included in messages through contact forms

2.2 Information collected automatically:

  • IP address
  • Browser type
  • Pages visited
  • Date and time of access
  • Device information

3. How We Use Your Information

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Communicate with you to provide course information
  • Respond to inquiries and support requests
  • Send marketing information (with your consent)
  • Detect and prevent fraud

4. Legal Basis for Processing

  • Consent: You have given consent to process your personal information.
  • Contract performance: Processing is necessary for contract execution.
  • Legitimate interests: Processing is necessary for our legitimate interests.
  • Legal obligation: Processing is necessary to comply with a legal obligation.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website.

Types of cookies we use:

  • Essential cookies: Necessary for website operation.
  • Analytics cookies: Help us understand how visitors interact with the website.
  • Advertising cookies: Used to display relevant ads (Google Ads).

6. Google Ads and Remarketing

We use Google Ads to advertise our services. You can opt out of personalized advertising by visiting Google Ads Settings.

7. Data Sharing

We do not sell your personally identifiable information. We may share information with:

  • Hosting service providers
  • Analytics providers (Google Analytics)
  • Advertising platforms (Google Ads)
  • Payment processors

8. Your Rights

  • Right of access: Request information about your personal data.
  • Right to rectification: Request correction of inaccurate data.
  • Right to erasure: Request deletion of your personal data.
  • Right to restriction: Request limitation of processing.
  • Right to portability: Request a copy of your data.
  • Right to object: Object to the processing of your data.
  • Right to withdraw consent: Withdraw your consent at any time.

To exercise any of these rights, contact us at: [email protected]

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal information.

10. Children's Privacy

Our services are not directed to persons under 18. We do not knowingly collect information from children under 18.

11. Contact

Data Controller: LUIS GABRIEL LUNA CERON